Delivery inquiry

Asked by Dewey McGraff | 1/13/2016 1:07:26 PM

I sent a letter to Shandong university,the tracking status says it was delivered on 11tg but the recipient has not yet gotten it.

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3 Answer(s)

Tomas 1/13/2016 10:40:53 PM

Hello Dewey,

Do you have the tracking number? I'd like to check it for you.

Do you mean you have contacted the recipient and he/she said hadn't received it? Sometimes, the carrier tries to deliver but the recipient missed the call.

Dewey McGraff 1/14/2016 12:04:13 AM

The tracking number is RR007389191KE...There were two attempted deliveries but the third time it was successfully delivered but the recipient says she hasn't received it yet.Thank you in advance.

Jim 1/14/2016 3:54:57 AM

hi,

You'd better contact the recipient and let him/her to call China Post hotline 11185 to reflect the situation and ask who accepted the package. It should have a signature if other people accepted it.

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