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Delivery problems. Help me, please!!

Asked by Natalie78 | 6/22/2020 2:25:32 AM

Hello! My tracking number is LZ113382385CN. The parcel is on the way since May. And the tracking number is no longer tracked. Is it lost or stuck? So what should I do in this situation? Please, answer as soon as possible. It bothers me very much.

1 Answer(s)

Daisy 6/22/2020 7:14:41 PM

Hi Natalie78,

It was delivered by airline on June 5. It usually takes about 20-40 days to have update showing it arrives in Russia after it was delivered by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Number: LZ113382385CN
Package status: In transit
Country: China -> Russian Federation
2020-06-05 17:45, Hulunbel City, delivered to the airline
2020-06-05 17:35, Hulunbel City, arrive at Manchuria International Mail Exchange Station (via transfer)
2020-06-04 12:56, Harbin City, leave the Harbin Exchange Bureau, the next stop ,Manchuria International Mail Exchange Station
2020-05-31 08:55, Harbin City, Harbin Swap Bureau has been exported to the direct seal
2020-05-30 14:06, Harbin City, arrived at the Harbin Interchange Bureau
2020-05-30 14:04, Harbin City, leaving the Heilongjiang International Collection and Sending Center, the next stop, Harbin Interchange Bureau
2020-05-30 13:49, Harbin City, "Heilongjiang International Collection and Sending Center" has received

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