Didn't receive my parcel
Asked by Endy Peters |
0
Made an order via Ali express since February 25th and up till date there's no information of the whereabout of my paid parcel. What is going on?
Is it missing or you guys are just fraudsters defrauding people of their hard earned money.
Is it missing or you guys are just fraudsters defrauding people of their hard earned money.
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3 Answer(s)
Daisy
Reply
0
Hi Endy Peters,
The seller use China Post Ordinary Small Packet Plus which is a cheap service of China Post to send it. China Post doesn't provide tracking service for it after it moves for some stations in China. So, you can't get more update after Feb. 26. It usually takes about 40-60 days to be delivered. If you couldn't get it in time, contact the sender to give you a solution or open a dispute on AliExpress to get refund.
2019-02-26 08:25
Departure "Postal Shenzhen International Bulk Mail", Next stop "Shenzhen International"
2019-02-26 02:15
Departure "Postal Shenzhen International Bulk Mail", Next stop "Shenzhen International"
2019-02-26 02:15
"Postal Shenzhen International Bulk Mail" received, Range Agent: Received 3
2019-02-25 14:17
Logistics orders have been created
The seller use China Post Ordinary Small Packet Plus which is a cheap service of China Post to send it. China Post doesn't provide tracking service for it after it moves for some stations in China. So, you can't get more update after Feb. 26. It usually takes about 40-60 days to be delivered. If you couldn't get it in time, contact the sender to give you a solution or open a dispute on AliExpress to get refund.
2019-02-26 08:25
Departure "Postal Shenzhen International Bulk Mail", Next stop "Shenzhen International"
2019-02-26 02:15
Departure "Postal Shenzhen International Bulk Mail", Next stop "Shenzhen International"
2019-02-26 02:15
"Postal Shenzhen International Bulk Mail" received, Range Agent: Received 3
2019-02-25 14:17
Logistics orders have been created
What's the tracking number of your package? I think the seller on AliExpress uses a cheap way to send your item. In normal, if you couldn't get it in the estimated delivery date, you'd better open a dispute as soon as possible to get refund or ask for the seller to send one again to you.