EE180988977IL this parcel was missing invoice , need send back to HK

Asked by Lui Ngan Fong | 5/26/2022 12:51:18 AM

EE180988977IL this parcel was missing invoice and the Israel Post might be make a wrong place in the post internet, the correct address is " Tao Fong Shan Christian Centre Art Shop, 33 Tao Fong Shan Road, Shatin, N.T., Hong Kong " same with the parcel box. Is it possible send back the parcel to Hong Kong? Please reply as soon as possible.
Thank you for your kind attention.

You may get the answer from the following articles:

How to Send Parcels to Foreign Countries by China Post

I sent the package back to China and it's stuck at the customs. What should I do?

Wrong parcel address. How to change it?

1 Answer(s)

Daisy | 5/27/2022 1:21:23 AM Reply

Hi Lui Ngan Fong,

Sorry, we are only a tracking platform. We couldn't deal with the package. You need to let the receiver in China call China customs service number 12360 to ask if they could return it back.

Related Questions

Parcel blocked at customs due to missing invoice (1 reply)

Dear Sir/Madam,

I am contacting you regarding my parcel number EW164572295FR, which is currently being held at customs in China due to a missing invoice.
I would like to point out that I was not contacted to provide this document. However, I do have the invoice and I can send it to you immediately in order to resolve the issue and allow the delivery of my parcel.
Could you please let me know the correct address or method to send you the invoice?
Thank you in advance for your assistance. I remain at your disposal for any further information.
Kind regards,

Package stuck at customs due to lack of invoice (2 replies)

Hi, my parcel tracking no. RC781391135SG has been held by customs. My local (Singapore) postal company said that reason is due to missing invoice of the item. They require the recipient to send them the invoice, but the recipient is a large corporation and seems unwilling to help me respond to customs, and instead sent me the e-invoice for me to forward it to China customs. However, I'm unable to contact China customs, is there any email I can send the invoice to so that they can help me forward my e-invoice to the customs for the release of my parcel? Pleaseee and thank you!

Missing / Inappropriate invoice (0 reply)

I am writing regarding my parcel order number 311966032756 with tracking number LZ266525154CN , which I understand is currently being held by China Customs due to a missing invoice. Unfortunately, the seller has not provided the necessary invoice and has been uncooperative in resolving this issue. I have a hold of the invoice can you let me know where i can submit it so that the package can be released please

missing invoice (6 replies)

My "invoice is missing" and i have not been contacted (1 reply)

I sent a parcel that is pending in China for customs (missing invoice) (1 reply)

I need to send a missing invoice for my blocked at customs package (3 replies)

Invoice missing/inaproppriate (1 reply)