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export canceled

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please can you explain why the export of the item i bought from DHGate ,
n. LO960129208CN, has been canceled?
thanks.

You may get the answer from the following articles:

China Import and Export Regulations 2024

2 Answer(s)

user
Hi Enrico.

If you read the following regarding delays and flight cancellations, it says flights are delayed/cancelled to different countries and Italy is on there.

https://www.chinapostaltracking.com/service/package-delay-notice-during-the-coronavirus-epidemic/

You may have to wait for further updates regarding this.
user
Hi Anonymous,

It was returned back to the seller on April 8. It may be returned as it couldn't pass the customs' check. You need to contact the seller to get a solution as soon as possible.

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