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Export Canceled

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Hello. Im contacting becouse I've received an alert from my order.
The alert says EXPORT CANCELLED.
The track code is LX260313531CN.
Can i know what is the problem?

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1 Answer(s)

user
Hi Martin,

It didn't pass the check and was returned back to the seller. The seller has got it on Nov. 26. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: LX260313531CN
Package status: Alert
Country: China -> Italy
2020-11-26 15:44, Shenzhen City, return to the proper investment
2020-11-26 15:28, Shenzhen City, "Shenzhen Bao'an District Aviation City Business Department" arrangements for delivery, delivery staff: Zeng Exhibition City, Tel: 13925215734, Touting Department Tel: 0755-29982733
2020-11-26 15:23, Shenzhen City, to reach the "Shenzhen Bao'an District Aviation City Business Department"
2020-11-26 15:05, Shenzhen, leave the Shenzhen Mail Processing Center, the next stop (Shenzhen Bao'an District Aviation City Business Department)
2020-11-26 09:32, Shenzhen, to reach the Shenzhen Mail Processing Center
2020-11-25 19:10, Shenzhen, import customs release
2020-11-14 19:49, Shenzhen, leave the "Shenzhen Bao'an District Aviation City Business Department", the next stop "Shenzhen City"
2020-11-14 18:18, Shenzhen City, "Shenzhen Bao'an District Aviation City Business Department" has been received and sent

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Hello. Im contacting becouse I've received an alert from my order.
The alert says EXPORT CANCELLED.
The track code is LX260313531CN.
Can i know what is the problem?

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