Hi kelv23,

You can let the recipient call China Post service number 11183 to deliver it again if the delivery was failed. Also, the recipient can call the postman's phone number 15012685951 to ask.

Number:EE916465868TW
Out for Delivery(7Days)
2020-02-11 08:09:06 China Postal Service Shenzhen NanShanQuJiDiShiYeBuTangLangYingYeBuAnPaiTouDi，YuJi13:00:00QianTouDi（TouDiYuanXingMing：ZhouChunLong; Tel ：15012685951）,Shenzhen
2020-02-10 17:52:55 Arrived China Postal Service Shenzhen NanShanQuJiDiShiYeBuTangLangYingYeBu,Shenzhen
2020-02-08 08:51:13 Arrived Shenzhen international YouJian exchange of office processing center （JingZhuan）,Shenzhen
2020-02-08 06:12:08 Departed GuangZhou city sent to Shenzhen （JingZhuan）, Guangzhou city