Froze shipping

Asked by Britneywood27 | 4/13/2020 7:20:01 AM

My package was sent out on the 23rd of March and got to Shanghai on 31st of March...it appears to still be sitting in the same spot...its the 13th now and it's still hasn't moved...can some one help me figure out why my package is froze

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3 Answer(s)

Daisy 4/14/2020 5:50:12 AM

Hi Britneywood27,

What's the tracking number?

Britneywood27 4/14/2020 4:06:46 PM

The tracking number is UH023621881US

Daisy 4/15/2020 3:24:38 AM

Hi Britneywood27,

It's stuck in Shanghai now. You need to contact the recipient in China contact China Post service number 11183 to reflect the problem and check it.

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