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Held at custom

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Hi, my parcel has been at the custom for more than 10 days. The tracking number is EV924174907CN and this is the status.
Origin - Cached time: 2020-04-13 13:44:54 (GMT+08:00)
2020-04-03 02:03
广州市, 出口海关/安全留存待验
2020-04-02 21:22
广州市, 到达【广州国际中心】(经转)
2020-04-02 18:27
东莞市, 离开【东莞速递处理中心】,下一站【广州国际中心】
2020-04-02 12:47
东莞市, 到达【东莞速递处理中心】
2020-04-02 12:45
东莞市, 离开【东莞市石碣营业部石碣】,下一站【东莞速递处理中心】
2020-04-02 10:30
东莞市, 【东莞市石碣营业部石碣】已收件,揽投员:王勇,电话:18802603430
2020-04-01 15:24
物流订单已创建

Can it been shipped to my destination? The shipper said there is no notice from the custom of further actions is needed for my parcel. Please help to check. Thank you.

3 Answer(s)

user
Hi CLARE,

It's retained at the customs because there is problem for the item. You'd better contact the seller to reflect the problem and give you a solution about it.
user
Hello, I would like to know about my parcel sent from China to Lebanon, tracking no#:UJ228931792CN, its saying (Beijing, leaving the Beijing International Mail Transfer Department, the next stop ,Beijing International Mail Processing Center (via transfer) and that on march 29th) so is it stuck there or forwarded to Lebanon. Thanks
user
Can I please get information on when I will receive my package?
#AQ522264453CN

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几天了。到现在还是显示 held by custom 请问 中国邮政的电话号码是什么 我想打电话去询问。我的 tracking 号码。RC775906353SG

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