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2 packages held at China customs. Already over a month delivery...

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My brother sent me a package from UK. It was on Feb 6th. He sent me medical masks. I still have not received them. It says they are stuck at China customs... I don't know who to call or where is my parcel. EE595834947GB- this is the tracking number. please help.

Also, I tried to help people in Hubei. I bought masks and some supplements for them. And I sent everything almost a month ago. Still not delivered... The tracking number for that parcel is RE031765750LT

Can anyone please check where is the parcel? Or can I call anyone?

12 Answer(s)

user
RE031765750LT - I have found this parcel. The other one is still missing. Almost a month already passed.
user
Hi John,

The delivery of EE595834947GB was failed on Feb. 21. You'd better contact China Post (11183 for Chinese language) as soon as possible to confirm the adderss and ask for a re-delivery.

Number: EE595834947GB
Package status: Undelivered
Country: United Kingdom -> China
2020-02-21 17:02, Hangzhou City, "Hangzhou Tiancheng Road" delivery results feedback - not properly cast, notes (other: re-casting), delivery officer: Zhang Jian, tel: 18106553835
2020-02-21 16:56, Hangzhou City, "Hangzhou Tiancheng Road" delivery results feedback - not properly cast, notes (other: re-casting), delivery officer: Zhang Jian, tel: 18106553835
2020-02-21 16:01, Hangzhou City, Hangzhou Tiancheng Road, arrange delivery, delivery staff: Zhang Jian, Tel: 18106553835, Toll-On Stoking Department Tel: 0571-87854026
2020-02-20 17:32, Hangzhou City, "Hangzhou Tiancheng Road" delivery results feedback - not properly cast, notes (other: re-casting), delivery officer: Zhang Jian, tel: 18106553835
2020-02-20 17:31, Hangzhou City, Hangzhou Tiancheng Road, arrange delivery, delivery staff: Zhang Jian, Tel: 18106553835, Toll-On Stoking Department Tel: 0571-87854026
2020-02-20 13:45, Hangzhou City, leaving the Hangzhou International Processing Center, the next stop , Hangzhou Tiancheng Road, the Investment Department (via transfer)
2020-02-20 10:54, Hangzhou, Import Customs Release
2020-02-19 14:05, Hangzhou, sent to import customs
2020-02-18 21:55, Hangzhou, arriving at the Hangzhou Mail Processing Center (via transfer)
2020-02-17 00:00, Beijing, leaving Beijing East Station, next stop ,Hangzhou City Mail Processing Center (via transfer)
2020-02-13 13:56, Beijing, arriving at the Beijing International Tianyi Processing Center (via transfer)
2020-02-13 13:06, Beijing, Import Customs Release
2020-02-13 12:57, Beijing, sent to import customs
2020-02-08 05:01, Coventry, Leaving the Offshore Export Swap Board
2020-02-08 02:05, Coventry, Arrival seifrom to The Overseas Export Swap Office
user
Hi John,

If it's sent to Wuhan, it will be delayed.

Number: RE031765750LT
Package status: In transit
Country: Lithuania -> China
2020-02-14 16:08, Vilnius, Vilnius has been exported directly
2020-02-14 15:59, Vilnius, leave Vilnius
2020-02-13 20:15, Vilnius, Arrival ofFshore Export Swap S
2020-02-13 14:43, Lithuania, Lithuania Received
user
Hi Daisy,
Thank you for your prompt reply and help. I have found the parcel from UK - it was left at the postbox in my apartment building. But I never received a notice that it was left there or a message. Either way - the most important thing is that I received it.

Now the parcel Lithuania->Hubei - that is really concerning. I sent some masks, respirators and supplements. It was not sent to Wuhan, another city in Hubei province. When I sent the package, I was told it would take around 14-20 days. But already a month. Is it maybe stuck at the sorting center? No way it takes such a long time to send it to China, especially by plane.
user
Hi John,

RE031765750LT is in China now.

Number: RE031765750LT
Package status: In transit
Country: Lithuania -> China
2020-03-13 07:52, Beijing, delivered to air transport
2020-02-14 16:08, Vilnius, Vilnius has been exported directly
2020-02-14 15:59, Vilnius, leave Vilnius
2020-02-13 20:15, Vilnius, Arrival ofFshore Export Swap S
2020-02-13 14:43, Lithuania, Lithuania Received
user
Hi Daisy,
I shipped a package to Henan with tracking# LY054930843CN. It is stuck in ZhengZhou since 1/16/2020. It may still be there.
Could you please check and ask them to deliver this package for me?
Thanks for your helps!
Gary
user
Hi Gary Yang,

It was delivered to air transport on March 28 and is in transit to the US now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days (after it left China) to reach and there will be further update when it arrives.

Number: LY054930843CN
Package status: In transit
Country: China -> United States
2020-03-28 18:28, Shenzhen, delivered to air transport
2020-03-28 18:23, Shenzhen, arriving at Shenzhen International Exchange Station
2020-03-28 17:45, Shenzhen, leaving the Shenzhen Interchange Bureau, the next stop , Shenzhen International Exchange Station
2020-03-27 22:21, Shenzhen, Shenzhen Exchange Bureau has been exported directly sealed
2020-03-27 17:40, Shenzhen, leaving The Hong Kong Express, the next stop , Shenzhen Interchange Bureau
2020-03-27 16:27, Shenzhen, "Hong Kong Express" has received
user
I sent a package from Malaysia to my friend, it was on May. My friend still did not receive the package. I checked it on track and show that it is still being held by the customs since July. The tracking number is CP318972115MY. Can i know why is it being held by custom for so long?
user
My package has been in customs in China for over 50 days now. I need it to get to the address I mailed it to. What can I do?
Tracking #: CJ179929818US (shipped via USPS)
user
I have a package held at the China customs for a long time now. EH017176341US not sure what's going on. It is just my friend sim card I am sending.
user
Please help me find out why my package has been held in China customs since Aug. 28th. Prior to mailing, my husband filled out a declaration form and declared what was being shipped. It has been almost three months since package was sent. Tracking CH137671259US
user
Hi Mui Guo,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.

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Can anyone please check where is the parcel? Or can I call anyone?

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