2 packages held at China customs. Already over a month delivery...

Asked by John | 3/11/2020 11:34:18 PM

My brother sent me a package from UK. It was on Feb 6th. He sent me medical masks. I still have not received them. It says they are stuck at China customs... I don't know who to call or where is my parcel. EE595834947GB- this is the tracking number. please help.

Also, I tried to help people in Hubei. I bought masks and some supplements for them. And I sent everything almost a month ago. Still not delivered... The tracking number for that parcel is RE031765750LT

Can anyone please check where is the parcel? Or can I call anyone?

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7 Answer(s)

John 3/12/2020 1:30:45 AM

RE031765750LT - I have found this parcel. The other one is still missing. Almost a month already passed.

Daisy 3/12/2020 6:45:45 AM

Hi John,

The delivery of EE595834947GB was failed on Feb. 21. You'd better contact China Post (11183 for Chinese language) as soon as possible to confirm the adderss and ask for a re-delivery.

Number: EE595834947GB
Package status: Undelivered
Country: United Kingdom -> China
2020-02-21 17:02, Hangzhou City, "Hangzhou Tiancheng Road" delivery results feedback - not properly cast, notes (other: re-casting), delivery officer: Zhang Jian, tel: 18106553835
2020-02-21 16:56, Hangzhou City, "Hangzhou Tiancheng Road" delivery results feedback - not properly cast, notes (other: re-casting), delivery officer: Zhang Jian, tel: 18106553835
2020-02-21 16:01, Hangzhou City, Hangzhou Tiancheng Road, arrange delivery, delivery staff: Zhang Jian, Tel: 18106553835, Toll-On Stoking Department Tel: 0571-87854026
2020-02-20 17:32, Hangzhou City, "Hangzhou Tiancheng Road" delivery results feedback - not properly cast, notes (other: re-casting), delivery officer: Zhang Jian, tel: 18106553835
2020-02-20 17:31, Hangzhou City, Hangzhou Tiancheng Road, arrange delivery, delivery staff: Zhang Jian, Tel: 18106553835, Toll-On Stoking Department Tel: 0571-87854026
2020-02-20 13:45, Hangzhou City, leaving the Hangzhou International Processing Center, the next stop , Hangzhou Tiancheng Road, the Investment Department (via transfer)
2020-02-20 10:54, Hangzhou, Import Customs Release
2020-02-19 14:05, Hangzhou, sent to import customs
2020-02-18 21:55, Hangzhou, arriving at the Hangzhou Mail Processing Center (via transfer)
2020-02-17 00:00, Beijing, leaving Beijing East Station, next stop ,Hangzhou City Mail Processing Center (via transfer)
2020-02-13 13:56, Beijing, arriving at the Beijing International Tianyi Processing Center (via transfer)
2020-02-13 13:06, Beijing, Import Customs Release
2020-02-13 12:57, Beijing, sent to import customs
2020-02-08 05:01, Coventry, Leaving the Offshore Export Swap Board
2020-02-08 02:05, Coventry, Arrival seifrom to The Overseas Export Swap Office

Daisy 3/12/2020 6:57:08 AM

Hi John,

If it's sent to Wuhan, it will be delayed.

Number: RE031765750LT
Package status: In transit
Country: Lithuania -> China
2020-02-14 16:08, Vilnius, Vilnius has been exported directly
2020-02-14 15:59, Vilnius, leave Vilnius
2020-02-13 20:15, Vilnius, Arrival ofFshore Export Swap S
2020-02-13 14:43, Lithuania, Lithuania Received

John 3/13/2020 1:29:01 AM

Hi Daisy,
Thank you for your prompt reply and help. I have found the parcel from UK - it was left at the postbox in my apartment building. But I never received a notice that it was left there or a message. Either way - the most important thing is that I received it.

Now the parcel Lithuania->Hubei - that is really concerning. I sent some masks, respirators and supplements. It was not sent to Wuhan, another city in Hubei province. When I sent the package, I was told it would take around 14-20 days. But already a month. Is it maybe stuck at the sorting center? No way it takes such a long time to send it to China, especially by plane.

Daisy 3/13/2020 6:28:56 AM

Hi John,

RE031765750LT is in China now.

Number: RE031765750LT
Package status: In transit
Country: Lithuania -> China
2020-03-13 07:52, Beijing, delivered to air transport
2020-02-14 16:08, Vilnius, Vilnius has been exported directly
2020-02-14 15:59, Vilnius, leave Vilnius
2020-02-13 20:15, Vilnius, Arrival ofFshore Export Swap S
2020-02-13 14:43, Lithuania, Lithuania Received

Gary Yang 4/3/2020 11:08:46 AM

Hi Daisy,
I shipped a package to Henan with tracking# LY054930843CN. It is stuck in ZhengZhou since 1/16/2020. It may still be there.
Could you please check and ask them to deliver this package for me?
Thanks for your helps!
Gary

Daisy 4/5/2020 5:41:05 AM

Hi Gary Yang,

It was delivered to air transport on March 28 and is in transit to the US now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days (after it left China) to reach and there will be further update when it arrives.

Number: LY054930843CN
Package status: In transit
Country: China -> United States
2020-03-28 18:28, Shenzhen, delivered to air transport
2020-03-28 18:23, Shenzhen, arriving at Shenzhen International Exchange Station
2020-03-28 17:45, Shenzhen, leaving the Shenzhen Interchange Bureau, the next stop , Shenzhen International Exchange Station
2020-03-27 22:21, Shenzhen, Shenzhen Exchange Bureau has been exported directly sealed
2020-03-27 17:40, Shenzhen, leaving The Hong Kong Express, the next stop , Shenzhen Interchange Bureau
2020-03-27 16:27, Shenzhen, "Hong Kong Express" has received

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