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Held by custom


I sent a parcel back to the seller but it’s now held by customs saying documents incorrect but This is a return parcel. I am not a seller

1 Answer(s)

Hi Osho O Jacob,

It's waiting the receiver in China to submit the right documents to the customs now. You need to notice the receiver to do that.

Number: EK807409825GB
Package status: In transit
Country: United Kingdom -> China
2021-10-26 16:11 Delivery Agent - GUANGZHOU - PTT, Held at Customs - incorrect documents
2021-10-26 09:19 Delivery Agent - GUANGZHOU - PTT, Arrived in destination country
2021-10-20 22:35 International Hub, Exported from the UK
2021-10-20 16:07 International Hub, Prepared for export
2021-10-19 20:45 International Hub, Sorted for export
2021-10-18 21:58 National Hub, Sorted
2021-10-18 20:19 Birmingham Depot, On route to hub
2021-10-18 12:52 Birmingham Depot, Collected

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几天了。到现在还是显示 held by custom 请问 中国邮政的电话号码是什么 我想打电话去询问。我的 tracking 号码。RC775906353SG

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