Hi Singh,

Sorry, it's hard for us to check it for you without the tracking number.

I understand your frustration. Since you ordered a month ago and haven’t received a tracking number or your shoes, here's what you should do:

1. Check your email carefully
Look for an email titled “Order Confirmation” — sometimes the tracking number is in a separate email labeled “Shipped” or “Dispatch Confirmation”.

Check your spam/junk folder as well.

2. Log into your account on the website where you ordered
If you created an account, go to “My Orders” or “Order History”.

The tracking number (if available) is often listed there.

3. Contact the seller directly
Since you only received a confirmation email, the seller is the only one who can help you.

Use the contact form or customer service email from the website.

Provide your order number, email used for the order, and the date you placed the order.

Ask them to:

Confirm if the order was shipped.

Provide the tracking number and courier name.

Tell you the current status.

4. If you paid via PayPal or credit card
If the seller doesn’t respond within a few days, open a dispute:

PayPal: Go to the transaction and click “Report a problem”.

Credit card: Call your bank to inquire about a chargeback for non-delivery.

5. Be cautious of scams
If the website looked suspicious, had no contact info, or offered prices too good to be true, it might be a scam.