I did not receive my parcel.

Asked by Mrs Gail Bath | 6/2/2025 2:26:39 PM

You are showing that my parcel was delivered to my address but it wasn't. I have contacted the company the items was from and they sent me a picture of my parcel being delivered to somewhere in Cheadle, which is not my address. I would like this resolved as the company I ordered the items from will not refund my money. Any help with this is greatly appreciated.
Many Thanks
G Bath.

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

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1 Answer(s)

Daisy | 6/3/2025 2:31:50 AM Reply

Hi Mrs Gail Bath,

If it was not delivered to your address, try to contact the seller to check it for you in time. If he doesn't reply, it may be a scam. We have found many sellers use china post parcel to ship some junk to another address. The shipping is real, but the parcel does not contain the goods you purchased and the parcel address is not even to your address either. You need to call your bank and report fraud to get refund asap.

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