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inquiry about the parcels I sent

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Hi China Post, I have sent two parcels from Australia to China tracking EH101522828AU in September and EH101602089AU in November. Both have been pending customs clearance in China. Is there anything wrong or just a delay? When can they be delivered?
Thank you.

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1 Answer(s)

user
Hi wenhao zhao,

They were both stuck at the customs now. The receiver should have got a notice about how to get it from the customs. You'd better contact the receiver to ask.

Number: EH101522828AU
Package status: In transit
Country: Australia -> China
2020-09-28 13:18, Suzhou City, import customs retained for inspection
2020-09-28 08:11, Suzhou City, sent to the import customs
2020-09-27 23:30, Suzhou City, leaving the Suzhou Post District Central Bureau Mail Processing Center, Jiangsu Province, the next stop, Suzhou International Processing Center (transfer)
2020-09-27 20:51, Suzhou City, arrived at the "Suzhou Post District Central Bureau Mail Processing Center" (transfer)
2020-09-27 17:06, Shanghai, leave the Shanghai International Terminal, the next stop of the "Suzhou Post District Central Bureau Mail Processing Center" (transfer)
2020-09-22 21:00, Sydney, leaving the Overseas Export Swap Bureau (not yet arriving at China Post)
2020-09-22 20:32, Sydney, to the Overseas Export Swap Bureau

Number: EH101602089AU
Package status: In transit
Country: Australia -> China
2020-10-28 09:33, Suzhou City, import customs retained for inspection
2020-10-28 08:58, Suzhou City, sent to the import customs
2020-10-27 23:17, Suzhou City, leaving the Suzhou Post District Central Bureau Mail Processing Center, Jiangsu Province, the next stop, Suzhou International Processing Center (transfer)
2020-10-27 21:00, Suzhou City, arrived at the "Suzhou Post District Central Bureau Mail Processing Center" (transfer)
2020-10-27 17:44, Shanghai, leave the Shanghai International Terminal, the next stop of the "Suzhou Post District Central Bureau Mail Processing Center" (transfer)
2020-10-23 21:14, Sydney, leaving the Overseas Export Swap Bureau (not yet arriving at China Post)
2020-10-22 19:18, Sydney, to the Overseas Export Swap Bureau

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Hi China Post, I have sent two parcels from Australia to China tracking EH101522828AU in September and EH101602089AU in November. Both have been pending customs clearance in China. Is there anything wrong or just a delay? When can they be delivered?
Thank you.

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Hi China Post, this is about the two parcels I sent from Australia to China tracking EH101522828AU and EH101602089AU. Both have been pending customs clearance in China. I contacted the receivers to be (my parents in China) this morning at 6:30am, Saturday, November 14th, 2020 (Beijing time).They hadn't got any information from China Post or the Customs till then. I wonder what's going on there.
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