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Is everything ok with my order? I can't check the location status - track number

Asked by Cristhian Lins | 6/12/2020 6:52:15 PM

Is everything ok with my order? I can't check the location status - track number CP375123326CN

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1 Answer(s)

Daisy 6/13/2020 12:10:17 AM

Hi Cristhian Lins,

There is no tracking information for it at present. Possible reasons:
1. The sender just gave you a tracking number but hasn't shipped it.
2. It's just sent and need two or three days to have tracking information.
3. China Post doesn't provide tracking service for this kind of package.
4. Only the seller could track it in seller's platform.

You'd better contact the seller to confirm for the reason.

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