Is my package lost?

Asked by Audrey Froelich | 7/30/2020 8:39:18 AM

I have not had a tracking update on my package for over 2 months(60+ days). The tracking number is LY263953304CN. Will O be compensated for the product if the package is lost?

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 7/30/2020 9:30:24 PM Reply

Hi Audrey Froelich,

It's still stuck in China now. If you couldn't receive it untill August 31, it's not normal. The seller should refund you if it couldn't be delivered in time.

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