It has been a month and still stuck in China

Asked by Yen2 | 12/15/2020 8:04:04 AM

UW653021468CN is the tracking number. It has been more than a month and hasn’t even left China. There are already 2 security returns even though it’s just an AirPods case sleeve. Seller has no return information every time tracking shows security returns. Please tell me when parcel will arrive and why there are security returns even though it’s just a small parcel. Thank you,

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4 Answer(s)

Daisy 12/16/2020 7:09:19 AM

Hi Yen2,

You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller or stuck there for a long time, you need to contact the seller to give you a solution as soon as possible.

Yen2 12/16/2020 7:25:24 AM

The seller said that the parcel has already arrived in its destination country. Is that true?

Daisy 12/16/2020 9:12:10 PM

Hi Yen2,

It hasn't arrived in its destination country. It's still in China now.

Yen2 12/16/2020 9:17:40 PM

How long will it take to leave China and arrive at its destination country? I’m also wondering why it’s taking so long to leave China. Thank you.

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