Hi, I was wondering if you could help me. My parcel tracking number RY441761775GB is at the Shanghai International Sorting Centre. The last entry gives a phone number to provide more details, but the number doesn't work. I don't know how to contact the Centre, thanks very much, Rachel

I’ve been waiting for quite sometime for my items. LZ000170234CN Obviously there is a backlog at the Shanghai Sorting Centre. Can you please update me on the progress of the delivery and when more flights will be leaving Shanghai for the United Kingdom.

Hi there,
Package was cleared for international departure at Guangzhou and then returned to Shanghai and has now been stuck on 'arrival at sorting centre' for almost a month. Please advise if it's been rejected or in transit or how to proceed. Thank you.
Tracking number:
LZ211803043CN