I would like to ask for your help that the item I sent was originally intended for delivery to Macau S.A.R (Postal box 1089). However, I have been tracking the item for a long time, finally I found the item has been stuck in Ningbo's customs for 20 days. Subsequently, it was sent back to Shanghai customs. As of the latest update on 13-Feb, the item is shown as "sent to carrier." Can you please advise me on the status of the letter?
Actually, I have checked with Royal Mail multiple times, and they have informed me that the item is no longer in their care. The latest update on Royal Mail's tracking platform is from 4-Feb, but this status does not match the information provided by China Post. I am unsure of the current location of my item and would greatly appreciate your assistance in resolving this matter. Can you please help me to clarify where my item is located?
Please note that the item is a letter with dimensions of 22.9cm x 16.2cm and not a parcel. Thank you for your assistance.

I have received a notification from China post that my item AG781346471CN is awaiting to be picked up but they did not send me the location of where should I pick up. How do I get that Information.

I ordered a product from Vlferg65 on 23/05/2025.
Order no: 1073
Tracking number: LZ248707155CN

My item was marked as delivered on 03/06/2025 but I never received the item.

I have emailed the seller twice with no response and I would like to know where my order is located. If you cannot locate my order I will need a refund immediately.