Item lost or stuck?

Asked by chen | 6/25/2020 9:26:24 AM

My order RV437830571CN has been in transit for a month. No updates or anything. What is going on?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

1 Answer(s)

Daisy | 6/26/2020 12:49:02 AM Reply

Hi chen,

It was delivered to air transport on May 24 and takes about 30-60 days to have update showing it arrives in the US after it was delivered to air transport. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

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