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Item stuck at sorting centre for over 30 days

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My epacket item which I ordered at the beginning of May has been stuck on airline transport from Shanghai to UK since 12/05/2020. As this has been a month of transit, I'm becoming increasingly concerned as to if it has been lost or returned. Tracking number: LX129362485CN

1 Answer(s)

user
Hi Corey,

It's neither lost or returned. It's in transit to UK now. It usually takes about 30-60 days to have update showing it arrives in UK after it was delivered to air transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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My epacket item which I ordered at the beginning of May has been stuck on airline transport from Shanghai to UK since 12/05/2020. As this has been a month of transit, I'm becoming increasingly concerned as to if it has been lost or returned. Tracking number: LX129362485CN

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