Item not delivered
Asked by Jayne Brant | 12/16/2018 1:24:56 PM
Email sent to me that delivery was attempted and card left. No delivery attempted and no card has been left, please could someone contact me regarding the delivery/collection of my parcel please.
Daisy 12/17/2018 5:41:32 AM
Hi Jayne Brant,
The last tracking information shows it waits you to pay customs charges. You'd better contact Parcelforce to ask how to get it:
2018-12-15 08:43 -- Basingstoke Depot, Awaiting payment of customs charges
Charlotte Stewart 12/17/2018 12:19:12 PM
My parcel has been stuck in Shanghai for weeks. What’s happening?
Daisy 12/17/2018 8:51:07 PM
Hi Charlotte Stewart,
What's the tracking number for your package?