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Item was not delivered

Asked by Tamar | 2/12/2018 5:04:22 AM


In November I ordered an item from China and until now have not received.
The track numbers showed me it was sent from you.
There is my item number: ID15242052998595CN and renewed code was stamped again: 31847614003

By check tracker system information, below is a description of my item travelling.

Could you please check it out and let kindly inform me where is my item now.


Tamar Usenashvili

Dec 9, 2017
In transit - Departed waypoint
Dec 9, 2017
In transit - Departed waypoint
Dec 8, 2017
In transit - Departed waypoint
Dec 8, 2017
Package accepted
Dec 3, 2017
Package has left the acceptance point
YANWEN international express
Dec 3, 2017
In transit - Departed waypoint
YANWEN international express
Dec 2, 2017
Package accepted
Tracking history
China Post Small Packet Plus YANWEN international express
Who delivers your package
The package is delivered by the following delivery services:

China Post Small Packet Plus
Track China Post Small Packet Plus Reviews

YANWEN international express YANWEN Logistics
Track YANWEN international express Reviews

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1 Answer(s)

Daisy 2/12/2018 7:50:48 PM

Hi Tamar,

China Post Small Packet Plus couldn't be tracked after it leaves the first station in China. So, there is no further information after the information you get. This kind of package usually takes two or three months to reach. If you couldn't get it before March 10, it may be lost. You'd better open an dispute to get the refund if you couldn't get it.

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