RE238926806CN ,This is my tracking number my item is so long time and I don’t no update information 3 weeks already in Guangzhou Post Office.

no update for weeks, need this package asap. please where is it, it shouldnt take this long to resolve the issue. I am urging you to fix this shipment asap pleasee. seller telling me shipment is being sent back due to rejection but why is it taking so long. It should have been sent and reshipped by now. Please anyone help
CY014878408CN

Updates
2023-04-25 16:29 Guangzhou City, Export Swap Bureau remained
2023-04-25 16:13 Guangzhou, Leave [Guangzhou International Exchange Station], next stop【Guangzhou International Exchange Bureau】
2023-04-25 16:09 Guangzhou City, 【Guangzhou International Exchange Station】Return
2023-04-09 13:55 Guangzhou City, 【Guangzhou International Exchange Bureau】 has been exported to direct seal
2023-04-09 13:53 Guangzhou City, Export Customs/Release
2023-04-09 09:04 Guangzhou City, sent to export customs
2023-04-08 20:37 Guangzhou, Arrive at 【Guangzhou International Exchange Bureau】
2023-04-08 17:16 Guangzhou, Leave [Guangzhou South Station Road Post Office], next stop【Guangzhou International】
2023-04-08 11:48 Guangzhou,【Zhanan South Road Post Office】 has been received

I sent a package that arrived to China long time ago (RR696855901AR)
It's Since May 10th in Guangzhou customs. It should have arrived destination already. My mother in law didn't receive any messages from customs (supposedly you need a code received from the post office to pay tax or whatever), when she ask to the post office for it. They said the phone number was not correct (which is a Lie, I sent package before to her and just copy paste the number and before didn't have problems). They even say the package doesn't exist now... Which is another lie


Last state of tracking
清关中,广州市,送交进口海关
2023-05-10 16:20:00 广州市
运输中,广州市,离开【广州市国际互换局】,下一站【广州市国际互换局】（经转）