China Post: 86 10 11185 EMS: 86 10 11183

Missing item

|

My item says delivered but I have not received it. Can you give me more details on where it was delivered or an alternate tracking number?

1 Answer(s)

user
Hi Whitney,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

Amazon Missing Item - LP024592055CN (1 reply)

Please help with missing item. Status delivered but no item received.

Parcel is missing (2 replies)

i have a parcel shipped from China the tracking number is RM962302779CN it shows the item has been delivered successfully but unfortunately i haven't received it please help to find out if the item is missing.

Missing item (1 reply)

Item EV927302256CN departed shanghai on the 12/07 on an outbound flight - it’s now the 20/07 and there is still no update on the item. Please do not give yo usual crap of 30 days because that simply is not true. Since this item was shipped I have ordered and recieved two other items from China

Missing package (1 reply)
Missing item (1 reply)
Item missing (1 reply)
Item missing (1 reply)

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!