Item has been stuck in arrival for almost 4 weeks

Asked by Nicole | 6/14/2022 2:25:31 AM

My item has been stuck at ‘arrival at destination’ for almost 4 weeks with no update. At what point is the item declared missing? Because it seems the item hasn’t moved and no updates.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 6/15/2022 4:48:34 AM Reply

Hi Nicole,

If it's stuck for a long time, you need to contact the seller to reflect the problem and get a solution from the seller as soon as possible.

Related Questions

Item has been stuck in arrival for almost 4 weeks (1 reply)

My item has been stuck at ‘arrival at destination’ for almost 4 weeks with no update. At what point is the item declared missing? Because it seems the item hasn’t moved and no updates.

Why is my return just sitting in customs. (7 replies)

Package stuck in customs for almost 2 weeks now this was a returned item. I made a purchase on AliExpress and now I am returning it. I can’t get a refund until they get their item back. I have waited weeks for it to get to China only to be stuck in customs for weeks. USPS tracking: CH128822962US

EV961909488CN stuck in flight arrival for 3 weeks, no update (1 reply)

Hi,
My package has been stuck in flight arrival for 3 weeks without an update. It hasn't received any update on my tracking since March 22. I'm afraid it might be lost. Can someone please provide an update?