Item has been stuck in arrival for almost 4 weeks

Asked by Nicole | 6/14/2022 2:25:31 AM

My item has been stuck at ‘arrival at destination’ for almost 4 weeks with no update. At what point is the item declared missing? Because it seems the item hasn’t moved and no updates.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 6/15/2022 4:48:34 AM Reply

Hi Nicole,

If it's stuck for a long time, you need to contact the seller to reflect the problem and get a solution from the seller as soon as possible.

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