Hi Rhiannon,

It's in transit in UK now. If you couldn't get it in this week, you need to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Tracking Number: ZP10196065601
Package Status: In Transit (13 days)
Country: China -> United Kingdom
China Post:
2026-03-10 11:07 Your parcel is at our local depot and on its way to you, the mail is in transit within the country
2026-03-09 12:12 We've been asked to return this parcel back to the sender. You don't need to do anything as We'll make sure it's taken care o, The mail is in the domestic transit area
2026-03-09 10:27 Your local courier will deliver your parcel between 11:30 and 13:30 today, the mail is in transit within the country
2026-03-09 10:17 GB, outbound delivery【GB】
2026-03-09 03:35 GB, the mail arrives at the processing center [GB]
2026-03-08 00:50 GB, the mail arrives at the processing center [GB]
2026-03-06 18:54 GB, the mail has been released by customs
2026-03-06 07:09 LHR, mail arrival processing center [LHR]
2026-03-05 19:16 HKG, departure
2026-03-05 13:41 HKG, export customs clearance completed [HKG]
2026-03-05 05:02 SZ, the mail leaves the processing center [SZ]
2026-03-04 11:29 SZ, mail arrives at the processing center [SZ]
2026-03-03 20:16 Hangzhou 31001905, the email left [Hangzhou Huayuandoujie Foreign Investment Department] and is being sent to [Hangzhou International]
2026-03-03 20:09 Hangzhou 31001905, the mail has been sorted at [Hangzhou Huayuandoujie Foreign Investment Department] and is ready to be sent out
2026-03-03 16:11 Hangzhou 31001905, China Post has received the mail