Hi, I have a question regarding my delivery LZ018836505CN.
The delivery is EMS ePacket.
When I ordered I was given between 7 to 14 days for delivery.
It has been almost 2 weeks since I placed the order, but
it seems the parcel is stuck in the same city.
Arriving at the sorting center, dispatched, then comeback again.
Is there some kind of delivery restriction in some parts of China?

Please help tracking ZA00390376401 shows delivered 13/06/2025 @ 22:38 but the time is 18:29 pm and I have not received my delivery. Please advise details of delivery and provide proof. We have CCTV and no delivery was attempted today. Is it still due for delivery by 22:38? Thank you

Re: AS033382727CN
The delivery information is not correct as it is not a delivery made to me.
Probably it is only to a service point.

Could you please send me a POD, Proof Of Delivery, where I can see who has signed the delivery?

Or maybe you can inform me the contact information to the local transportation company who has made the delivery?

Many thanks in advance!
Best regards Veronica Maxe