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My item has been shipped from America to Australia but is coming via Hong Kong

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Hi my name is Jakob Matheson and I was just emailing you to find out where my item with this tracking number is: UM136775822US.

I live in Australia and I have been tracking this item for a few weeks now and I have noticed that it was being shipped from New York to Hong Kong when It should be coming to Australia.

I ordered this item off of Madison Beer's official shop website in June and it only got shipped out in October.

It is now nearly November and I am still yet to receive my parcel.

I was just wondering if there was anything you guys could do, or should I just wait until November 18 when the item is due to arrive in Australia?

Thanks

Jakob Matheson

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1 Answer(s)

Hi Jakob Matheson,

It's still in transit from Hong Kong to Austrlia now. There will be update when it arrives. You need to wait for more days to get update. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

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