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Help with parcel UA934635489US

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Hello. I don't know if you can help me or if this is the correct area, consdering this is from Hong Kong. My package that was shipped from North Carolina, USA to Mexico ended up being stuck in Hong Kong for some reason since October 13. Tried cntact HK post but they have no inquiry of the item. The thing went like this (a resume):
*****
October 13, 2020, 2:12 pm
Departed
HONG KONG
Your item departed a transfer airport in HONG KONG INT'L, HONG KONG on October 13, 2020 at 2:12 pm. The item is currently in transit to the destination.
October 13, 2020, 9:55 am
Departed
TOKYO, JAPAN
October 11, 2020, 1:15 pm
Departed
NEW YORK, UNITED STATES
*****
No updates whatsoever since two weeks ago. Any idea if my package will move someday or got missing? Why did USPS sent my package to HK? Thanks.

1 Answer(s)

Hi Jesús,

The destination for UA934635489US is Hong Kong. You need to contact USPS to ask if there is another tracking number to track it after it leaves Hong Kong.

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