Hi ben,

It's shipped by Shenzhen Henglitongda International Logistics Co., Ltd. (深圳市恒利通达国际物流有限公司). Tracking information shows it was delivered on Dec.15. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you.

Number: HLTD000174517YQ
Package status: Delivered
Country: China -> Australia
2024-12-15 13:14 Delivered flagstone 4280
2024-12-14 14:24 Out for Delivery flagstone 4280
2024-12-13 14:00 Arrive at the mail processing center flagstone 4280
2024-12-12 13:29 Customs clearance completed
2024-12-11 10:58 The import customs keep it for inspection
2024-12-10 16:01 customs clearanceisin progress
2024-12-09 09:14 Arriveat Airport
2024-12-08 12:50 Departure【HK International Airport】
2024-12-07 14:50 Airlines receive【Hong Kong】
2024-12-06 15:45 Handed over to the carrier for transportation【Hong Kong】
2024-12-05 10:45 The shipment leaves the processing center [Hong Kong]
2024-12-04 13:58 The shipment arrives at the processing center [Hong Kong]
2024-12-03 23:37 Export customs/release【Shenzhen City】
2024-12-03 16:14 Mail leaves the processing center [Shenzhen City]
2024-12-02 19:35 The mail has been sorted and is ready to be sent out [Shenzhen City]
2024-12-02 11:17 Shenzhen processing center has received and shipped [Shenzhen City]

can you not provide me with information regarding the australian courier company then i can chase it up myself as the item definately was not delivered as we have cctv. are you guys not the company that tracks the shipping therfore you would have details regarding shipping in aus.. did my item even get shipped?