My order has been in transit for 56 days

Asked by Shanoya | 5/13/2020 8:39:18 AM

Hey I’ve ordered an item since March 10th 2020 and today is May 13th 2020 and I still haven’t received it. It has been say “Origin Post is Preparing Shipment. We have received notice that the originating post is preparing to dispatch this mail piece” for a very long time now. It has been 55 days since my order has been in transit I’m not sure what’s wrong with it my tracking number is LS269490587CN.

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1 Answer(s)

Daisy 5/14/2020 3:29:22 AM

Hi Shanoya,

It has left China and is in transit to the US now. You can not know the exact situation when it's in the middle locations. It usually takes about 30-60 days (after it left China) to reach and there will be further update when it arrives. Please wait for another 10 days to see if there is any update. If no, contact the seller to give you a solution in time.

Number: LS269490587CN
Package status: In transit
Country: China -> United States
2020-03-20 21:16, Shenzhen, delivered to air transport
2020-03-20 15:20, Shenzhen, arriving at Shenzhen International Exchange Station
2020-03-20 04:58, Shenzhen, Shenzhen Exchange Bureau has been exported directly sealed
2020-03-19 10:43, Shenzhen, leaving The Hong Kong Express, the next stop , Shenzhen Interchange Bureau
2020-03-19 09:01, Shenzhen, "Hong Kong Express" has received

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