My order is shown delivered but hasn't arrived

Asked by Deborah | 10/4/2021 4:37:05 PM

Order of furniture from primarosa was shipped 2nd Sept but hasn't arrived

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 10/15/2021 1:27:50 AM Reply

Hi Deborah,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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