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My order is stuck since August 10th???

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Hi,
My order is stuck since August 10th and I am not getting any answers on my enquiries.
Can someone help me? My tracking number is: UU199993545CN
Thank you!
Jessy

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?
Why is my package stuck in transit for so long?
I sent the package back to China and it's stuck at the customs. What should I do?

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