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My package arrived in France and then went back to china

Asked by capucinemorel | 7/16/2020 4:41:16 AM

Hello, i tracked my package and it arrived in the destination country (France) on the 3rd of july and then wen back to healy and guangzhou. Can you tell me why it went back to China when it arrived in my destination country please ?
tracking number : CP412295538CN

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1 Answer(s)

Daisy 7/16/2020 10:54:36 PM

Hi capucinemorel,

The customs of France rejected the package, so it's returned back. You couldn't get it. You need to contact the seller to let the seller send it again to you or refund you in time.

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