My package is stuck AG547849938CN

Asked by Danny | 10/31/2022 10:53:33 AM

I order a package and it been stuck at the airport or customs for almost a month can you help me.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 11/1/2022 1:06:08 AM Reply

Hi Danny,

In this case, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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