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My package is stuck in customs

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Hello,
My package tracking number is EF730433928IE. According to the tracking service, the package is held up in customs since February 10th. Who can I contact about this?

1 Answer(s)

user
Hi ROISIN,

They are waiting for recipient to pay the tax now. The recipient should have got the notice from the customs. If no, let him call China customs service number 12360 to check.

Number: EF730433928IE
Package status: Expired
Country: Ireland -> China
2021-02-10 10:05 Beijing, import customs retained for inspection
2021-02-09 16:46 Beijing, taxable mail, to be paid by the recipient
2021-02-09 16:11 Beijing, sent to the import customs
2021-02-08 16:41 Beijing, leave the Beijing International Tianyu Processing Center, the next stop "Beijing International Tianyu Processing Center" (transit)
2021-02-08 04:31 Beijing, arrive at Beijing Terminal (transit)
2021-02-08 01:34 Guangzhou City, Leave Guangzhou Aviation Center, next stop Beijing Terminal (transit)
2021-02-07 05:04 Guangzhou City, Arriving at Guangzhou Aviation Center (transit)
2020-12-19 00:35 P.LAOISE SDS, Leaving the Overseas Export Swap Bureau (not yet arriving at China Post)

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