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My package is supposed to be delivered but I did not receive it

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The tracking of ZA06317057501 shows, that the package is supposed to be delivered on June 3rd but it is nowhere to be found. There is no notice, nobody rang, no neighbour has seen it and I am quite annoyed and disappointed by now. Please tell me which delivery service was used as well as tell me where it was delivered if it was not here?

Best wishes,
Hanna

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4 Answer(s)

user
JH6381474243CN

hi there
can you please tell me why my delivery says delivered but i did not receive my goods i have looked everywhere even the local post office so where is my goods please help
regards steve
user
Die Sendung ZA06404501301 wurde als zugestellt markiert. Ich habe aber keine Lieferung erhalten.
Bitte teilen Sie mir die Versandnummer des deutschen Lieferdienst ( in der Regel DHL) mit.
user
Hi,

ZA06317057501 was delivered on May 3. If you don't get it, try to contact the seller to check it for you. If he doesn't reply, it may be a scam. We have found many sellers use china post parcel to ship some junk to another address. The shipping is real, but the parcel does not contain the goods you purchased and the parcel address is not even to your address either. You need to call your bank and report fraud to get refund asap.
user
Hi Steve,

It's shipped by Guangzhou Jiuhao International Freight Forwarding Co., Ltd.(广州九好国际货运代理有限公司). Tracking information shows it was delivered on June 6. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you. 
 
Tracking Number: JH6381474243CN
Package Status: Successfully Signed for (19 days)
Country: China -> United Kingdom
JHGJ:
2026-06-06 15:22 Delivered Southend on sea essex SS1 1PH
2026-06-05 08:36 package is on the way Southend on sea essex SS1 1PH
2026-06-04 14:34 Leaving the sorting center Southend on sea essex SS1 1PH
2026-06-03 08:08 Arrival sorting, distribution center Southend on sea essex SS1 1PH
2026-06-02 11:21 Leave the email processing center
2026-06-01 13:39 Internationaliy Package received at processing center
2026-05-31 16:18 Customs clearance completed
2026-05-30 11:47 The import customs keep it for inspection
2026-05-28 15:57 local carrier Agent Import customs clearance
2026-05-26 16:04 Item arrives at destination airport
2026-05-25 16:58 Departing from the airport
2026-05-23 11:25 Arrive at the international airport
2026-05-21 10:17 Goods leave the operation center
2026-05-19 11:44 Arrive at the cross border receiving point
2026-05-18 22:23 Order information received

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