My package says it has arrived at my address but they haven't delivered anything

Asked by Jonnathan | 10/23/2025 7:32:30 PM

My package says it has arrived at my address but they haven't delivered anything to me. What happened?

You may get the answer from the following articles:

Wrong parcel address. How to change it?

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 10/24/2025 3:46:21 AM Reply

Hi Jonnathan,

If you don't get it, try to contact the seller to check it for you. If he doesn't reply, it may be a scam. We have found many sellers use china post parcel to ship some junk to another address. The shipping is real, but the parcel does not contain the goods you purchased and the parcel address is not even to your address either. You need to call your bank and report fraud to get refund asap.

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