I have sent a parcel to Shenzhen via EMS and it has been more than a week that the package is stuck at import customs. I have noticed that it bounced from custom to custom and now it is stuck, what can I do about it and when is the receiver is going to receive the package? My tracking number is EE202395315CA Thanks.
You need to let the recipient contact Shenzhen customs in China to check it as soon as possible if it's stuck there over a week.