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***my package stop moving

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I ordered via JOOM a package, and it stop getting to me on 23rd of May.
Where is it now, and why isn't on my way?
Package tracking No: RV366673456CN

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1 Answer(s)

user
Hi Marko Serbia,

According to the latest tracking information, it didn't pass the check and will be returned back. It has been in Dongguan City where the seller is located since May 23. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: RV366673456CN
Package status: Expired
Country: China -> Serbia
2020-05-23 16:40, Dongguan City, leave the "Dongguan International Exchange Bureau and exchange station", the next stop "package express bulk business back-office support class"
2020-05-22 18:35, Dongguan City, import customs release.
2020-05-22 16:38, Dongguan City, sent to the import customs.
2020-05-18 13:03, Dongguan City, arrived at the Dongguan International Exchange Bureau and Exchange Station
2020-05-18 10:23, Guangzhou City, leaving the Guangzhou International Center, the next stop "Dongguan International Exchange Bureau and Exchange Station" (via transfer)
2020-05-12 13:47, Guangzhou City, to reach "Guangzhou North Station" (via transfer)
2020-05-11 05:27, Beijing, leave the "Beijing Line Post Huangcun Station" and the next station ,Guangzhou North Station( via transfer)
2020-05-09 19:51, Beijing, has been handed over to the airline transport.
2020-05-09 17:18, Beijing, "Beijing International Mail Processing Center" return, note: security return.
2020-05-04 17:52, Beijing, "Beijing International Mail Exchange Station" returned.
2020-05-04 17:52, Beijing, has been handed over to the airline transport.
2020-05-04 17:25, Beijing, has been handed over to the airline transport.
2020-04-14 14:16, Beijing, "Beijing International Mail Processing Center" has been exported straight seal.
2020-04-14 14:16, Beijing, "Beijing International Mail Processing Center" return, note: security return.
2020-04-13 15:28, Beijing, "Beijing International Mail Exchange Station" returned.
2020-04-10 17:24, Beijing, has been handed over to the airline transport.
2020-03-19 03:46, Beijing, "Beijing International Mail Processing Center" has been exported straight seal.
2020-03-18 16:26, Beijing, arriving at the Beijing International Mail Transit Department (via transfer)
2020-03-16 14:51, Guangzhou City, leaving the Guangzhou International Center, the next stop ,Beijing International Mail Transfer Department( via transfer)
2020-03-15 18:02, Guangzhou City, arriving at the Guangzhou International Center (via transfer)
2020-03-15 15:47, Dongguan City, leave the Dongguan International Exchange Bureau and Exchange Station, the next stop "Guangzhou International Center"
2020-03-14 19:05, Dongguan City, leave the "package express bulk business back support class", the next stop "Dongguan International"
2020-03-14 18:48, Dongguan City, "package express bulk business department back stage support class" has received

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