China Post: 86 10 11185 EMS: 86 10 11183

My parcel has been improperly sent back to China.

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Hello, my tracking number is RG957121116CN, I live in Brazil, what happened was that I bought a motherboard MSI 970A-G43 MS-7693 Socket AM3+ DDR3 AMD 970 Chipset by the eBay website, from a seller who lives in Hong Kong as I remember, he sent it by China post, it arrived here, and authorities from my country improperly sent it back to China because I didn't pay a tax rate in time. I've sued the brazilian mail service, and they said if I want it back, I should ask the seller for him to send it back to me once again. I did that, I told him what happened, and he said he will send it back to me again, once the parcel gets to him, ok, so I waited, the tracking says it has already arrived in China a long time ago, but we still don't know where it is, the seller sent me a print that indicates it is in Beijing, more precisely, "Leaving[Beijing Wangjing], next stop[Beijing Exchange Bureau]", I want to warn you in case you don't understand why it came back from Brazil, it was because of this, and I'd like to ask you please, send it back to the seller Xu Hardware, for him to send it back to me in Brazil, I've already paid everything I should have paid for that. Please do not get rid of the parcel, nor change it, I didn't say it before because I was still waiting, didn't know there was a website like this with people from the whole world commenting.

5 Answer(s)

user
Hi Júlio Akira,

The seller should call China Post service number 11185 to further check the reason why it's stuck in Beijing.
user
Hello my tracking number is RE802403874GR. It says "Departure From Outward Office Of Exchange" since 11th of May. When can I expect my parcel to arrive? Is it stuck in China? Thank you
user
Hi Imran,

It's not normal. It should be on the way back to you now.
user
Is there any way to check what is happening to my parcel?
user
Hi Imran ,

You'd better contact ELTA to check it for you.

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