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I bought an item from a Chinese seller for delivery to Canada but didn’t show up

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They sent two packages. One showed up but was improperly packaged. The shipper ripped open the manufacturers box to make it fit their pallet or container by creating two smaller packages. This second box, the Chinese post tracking number has an alert. Final entry was: Shanghai, return to the proper cast.

What actually happened to my package. The seller says it’s still on its way but I lost confidence in this seller.

1 Answer(s)

user
Hi Jack,

It you couldn't receive them in time, you need to contact the seller to refund you. 'return to the proper cast' means it was returned back to the seller and the seller has got it. You don't need to wait for more days. You couldn't get it.

Related Questions

I bought an item from a Chinese seller for delivery to Canada but didn’t show up (1 reply)

They sent two packages. One showed up but was improperly packaged. The shipper ripped open the manufacturers box to make it fit their pallet or container by creating two smaller packages. This second box, the Chinese post tracking number has an alert. Final entry was: Shanghai, return to the proper cast.

What actually happened to my package. The seller says it’s still on its way but I lost confidence in this seller.

When I bought this item it's says 7 days delivery to me , and now it's been  alm (1 reply)

LZ653739789CN
Good morning sir

When I bought this item it's says 7 days delivery to me , and now it's been  almost one month and I didn't  receive any thing even the ship number so I can truck it 

Please let me know when I will receive my shipment 

Best regards 



Tracking expired, show last destination was in New York (3 replies)

Hi, my package been sent out since April and it show in Chinese that it arrived to new York on June 29, but today I tracked it again it said expire, I try to track on Usps it didn't show anything either. Will my package still be arrived? Tracking number CP408825574CN

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