My parcel is has not arrived for a month and I can't contact anyone to get infor
Asked by Andrés |
0
I ordered a parcel that is through China post.
It says it has arrived to my country 3 weeks ago but it has not been delivered to my adfress. I need information ASAP.
Tracking number: ZC35357101199
It says it has arrived to my country 3 weeks ago but it has not been delivered to my adfress. I need information ASAP.
Tracking number: ZC35357101199
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1 Answer(s)

It's stuck in Lisboa. If it's stuck for over 20 days, it may be lost there. You need to contact the seller to get refund in time.
Order number: ZC35357101199
Package status: In transit (28 days)
Country: China -> Portugal
2025-06-11 16:34 Lisboa, Express delivery departure processing center [PT Lisboa Lisboa]
2025-06-11 09:34 Lisboa, Express delivery departure processing center [PT Lisboa Lisboa]
2025-06-02 18:46 Lisboa, Express delivery departure processing center [PT Lisboa Lisboa]
2025-06-02 12:46 Lisboa, Express delivery departure processing center [PT Lisboa Lisboa]
2025-05-31 14:40 LGG, Express delivery arrival processing center [PT Lisboa LGG]
2025-05-29 10:40 Guangzhou City, export customs clearance completed [Guangzhou City]
2025-05-28 08:28 HK, Express delivery arrives at the processing center [HK]
2025-05-27 10:46 SZ, Express delivery departure processing center [SZ]
2025-05-26 18:40 SZ, Express delivery arrives at the processing center [SZ]
2025-05-22 10:21 Guangzhou City, Departure【Guangzhou City】
2025-05-21 14:21 Guangzhou City, export customs clearance completed [Guangzhou City]
2025-05-20 17:28 Dongguan City, Express delivery processing center [Dongguan City]
2025-05-20 16:32 Dongguan City, the email left [Dongguan International Company Directly Affiliated International Business Department] and was sent to [Guangshang Center]
2025-05-20 16:30 Dongguan City, Express delivery arrival processing center [Dongguan City]
2025-05-20 16:18 Dongguan City, the email has been sorted at [Dongguan International Company Directly Affiliated International Business Department] and is ready to be sent
2025-05-20 16:14 Dongguan City, China Post has collected emails