my parcel is stuck at the sorting office

Asked by kerrie munton | 12/13/2019 5:12:57 AM

Hello please would you be able to tell me why my parcel keep saying dispatched from the sorting office? It has said the same thing three times now? Is it stuck there for an issue? This is my daughters Christmas present and I don't know what to do? shipping ref LO502868248CN

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3 Answer(s)

amyc92@hotmail.co.uk 12/13/2019 6:34:36 AM

Guangzhou, delivered to air transport
Ha's this left China LO538279169CN

Nadezhda 4/22/2020 11:31:32 PM

Good day! What is the current situation at the Chinese post office? All requests to you now come with one question - the parcels are stuck and are without movement in the Chinese post office or international logistics center. My parcel LO962476721CN is also without movement since March 30 from the time of arrival in Guangzhou. It's been 23 days without traffic. The seller doesn't know anything either. When will the parcel leave China and arrive in Russia?

Daisy 4/23/2020 4:26:28 AM

Hi Nadezhda,

It has been stuck in Guangzhou since March 31. Due to the coronavirus, a lot of packages are stuck now. You need to wait for 10 more days to see if there is any update.

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