My parcel was stuck

Asked by Olha | 5/24/2023 12:14:25 AM

Hello! My tracking number is EG003946305KR, and I received a message stating that there is a tax charge for my order. I apologize for not being able to call you, which is why I'm reaching out through this message.

Could you please provide me with details on how and how much I need to pay for the tax?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

I sent the package back to China and it's stuck at the customs. What should I do?

2 Answer(s)

Daisy | 5/24/2023 12:35:43 AM Reply

Hi Olha,

Who sent you the message? Sorry, the charge is charged by the customs, we don't know how much you need to pay. You need to contact them to ask for details.

Olha | 5/24/2023 2:10:00 AM Reply

Okay, maybe I misunderstood something in this situation. Please help me with my problem: EG003946305KR has been stuck for over 1.5 months. I don't understand how to resolve this issue.

Related Questions

About my parcel AS050549064CN (0 reply)

Hello sir i want ask about my parcel tarcking no AS050549064CN that parcel stuck from 30march 2024 at shanghai processing centre, can you follow up to me status about my parcel because that parcel stuck lonh time around 51days include today i hope my parcel can safe arrive to malaysia

Stuck in customs (1 reply)

Please inform me why my parcel with tracking number RE899374175GR is stuck in customs. My parcel is stuck from 25 February 2022. How long and i have to wait to deliver my parcel to the final destination? if you do not intend to deliver my parcel why do not you return it to me?

Parcel stuck (6 replies)

Hi,

The seller has shipped my parcel (CP408554960CN) in June. It’s a surface parcel, and the status has been stuck at “sent to airline” for a month. The destination of this parcel is Norway.

Can I check when can I expect to receive it?