my parcels are stuck somewhere in china

Asked by mj | 5/14/2020 10:18:03 AM

hi, i do not receive any updates whatsoever by using the ems epacket tracking system.
LX134791270CN
LZ081754437CN
could you perhaps give me a hint when my parcels might arrive?

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8 Answer(s)

Daisy 5/16/2020 7:45:07 PM

Hi mj,

They are in transit in China now. It takes about 30-60 days to be delivered.

LX134791270CN:
2020-05-16 22:25, Zhengzhou City, Zhengzhou International Processing Center has been exported directly sealed
2020-05-13 16:10, Zhengzhou City, leaving Zhengzhou International Marketing Center, the next stop , Zhengzhou International
2020-05-13 16:05, Zhengzhou City, Zhengzhou International Marketing Center has received

LZ081754437CN:
2020-05-15 21:26, Zhengzhou City, Zhengzhou International Processing Center has been exported directly sealed
2020-05-15 17:52, Zhengzhou City, arriving at Zhengzhou International Processing Center
2020-05-11 13:46, Zhengzhou City, leaving Zhengzhou International Marketing Center, the next stop , Zhengzhou International
2020-05-10 23:06, Zhengzhou City, Zhengzhou International Marketing Center has received

mj 5/18/2020 6:58:54 AM

60 days on top of the 20 that i am already waiting? seriously? wow... that's nearly three months. ems was projecting 7-20 days initially... how outrageous is that? if i would have known that these projections were basically nonsense, and that the shipment would take 4(!) times longer than advertised by ems, i would have ordered NOTHING! i am wondering how long the cheapest posting option from china might take to reach europe. 1 year? 1 year and a half?

Daisy 5/19/2020 1:40:41 AM

Hi mj,

The seller shipped them on May 13 and May 10. Due to the coronavirus, packages are processed slowly. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

mj 5/19/2020 1:47:41 PM

Dear Daisy
how does it help me, if i would contact the seller? i would have to wait for another outrageous 2 months, anyway. the notoriously slow processing times in china and the absolutely wrong claims made by the ems, are hardly the seller's fault. my only remaining question is therefore: why does the ems project a totally unrealistic delivery time in the first place? and, how does the ems calculate the delivery time in these estimates?
Kind regards, MJ

mj 5/20/2020 5:02:08 AM

Dear Daisy,
I think that the 30 day mark could be realistically reached by EMS, if I am interpreting the current delivery status right. If so, I am taking back everything negative I just wrote.
Best, MJ

mj 5/21/2020 1:55:36 PM

could you probably just text me, when the parcels are leaving china? you know, just a short: your parcels just left china, and are on their way to germany.

thanks, mj

Daisy 5/21/2020 10:05:28 PM

Hi mj,

LX134791270CN was delivered to air transport on May 20 and will China in 7-10 days.
LZ081754437CN is still in transit in China now.

mj 5/25/2020 8:28:03 AM

sorry to bother you further, daisy, but i guess it might happen a couple of times more, due to the very slow processing times in china. i did not receive any updates for 5-7 days on this website, so i tried the ems tracking out again, and it says something different (left zhengzhou on the way to frankfurt). could you please tell me which tracking system is more accurate?
and where are my parcels really?
kind regards, mj

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