My parsel is stuck
Asked by Olha |
Thr sender said that I should contact the transport company and that you have some information on my package.
You may get the answer from the following articles:
It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.
Is there any way to contact them via email? What are the contact options if I am in another country?