Hello.
I shipped a parcel from the US to China through the United States Postal Service the tracking number is LH150211155US. It has been stuck in customs for over a month now in Guangzhou. Is there anything you can do to tell me what I or the recipient can do so I can return this item and receive a refund?
Thank you. Taran Conyers

Hello, 

I’ve recently sent a parcel back to china (via china post) to take up the warranty on the item but the item is stuck at customs. On the tacking website it is telling me that I need to submit a customs declaration form or go through the return procedures. There is no information on where I need to submit the form or where you go for the return procedure. Would you be able to help with this? I have tried calling China post with numbers provided on previous posts but it says the number is no longer in service, I have also tried various emails.
Tracking number: RF427324350GB
Thanks 
Nathan 

Please inform me why my parcel with tracking number RE899374175GR is stuck in customs. My parcel is stuck from 25 February 2022. How long and i have to wait to deliver my parcel to the final destination? if you do not intend to deliver my parcel why do not you return it to me?