In this case, you need to contact the seller to reflect the problem. Only the seller can require China Post to do a formal trace investigation about where it was delivered and give you a solution. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
im supposed to have received my large parcel (a dressing table pre-built) and i havent received anything, says delivered at 12:35 december 3rd. please let me know what i should do and how i can get this issue revolved ASAP
Hello, i ordered something online on the 25/8 and i havent received any new tracking updates since the 27/8. Is it possible that my parcel has already left china but somehow i havent received the updates? RE124023556CN
Hi, my package has sent from 11st March, 2020 but until now which is 16th April, 2020 I still havent received my goods. I already checked the tracking but it just showed that it stucked at the China post office. Can
In this case, you need to contact the seller to reflect the problem. Only the seller can require China Post to do a formal trace investigation about where it was delivered and give you a solution. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.